It’s back in the … never mind; you’ll figure out the time frame soon enough.
This third-tier support pilot fish is used to getting the really difficult cases, and he suspects that why a ticket has been routed to him. A user would like to have Windows 7 installed on his PC. He’s close to retirement, and he’s a nice enough guy. But he also has a son in IT who provides him with tips and tricks to make his job easier.
Today's tip from sonny: Get Windows 7 at work in order to be more productive.
Fish explains to the user that Windows 7 isn't yet supported by IT. There are plans to roll it out, but not this year.
“He protests and throws his hands up and goes back to work,” fish says. The ticket is closed.
from Computerworld https://ift.tt/2V6NZvm
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